Privacy Policy

Effective Date: September 29, 2026

RevitaLife MD PLLC (“RevitaLife MD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, contact us, request information, schedule an appointment, submit a form, communicate with us, or receive services from us.

This Privacy Policy applies to information collected through www.revitalifemd.com and related RevitaLife MD online services and communications.

1. Information We Collect

Depending on how you interact with RevitaLife MD, we may collect information such as:

Name and contact information
Email address
Telephone or mobile phone number
Mailing, billing, or other contact information
Appointment and scheduling information
Information submitted through contact, consultation, appointment, intake, or other forms
Information about services you request or receive
Health, medical, treatment, and other patient-related information when provided in connection with healthcare services
Communications and correspondence with RevitaLife MD
Payment or transaction-related information
Information necessary to provide, administer, or coordinate requested services
Information about your use of our website, including IP address, browser type, device information, referring pages, pages viewed, and dates and times of website activity
Information collected through cookies and similar technologies

We may collect information directly from you, automatically through our website, or from service providers and other parties involved in providing services or supporting our operations.

2. Health and Medical Information

Because RevitaLife MD provides healthcare-related services, information provided in connection with an appointment, consultation, intake process, treatment, or other healthcare service may include health or medical information.

We use and disclose health and medical information only as permitted or required by applicable federal and state law.

Where applicable to our healthcare operations, additional privacy protections may apply to protected health information. Where a separate Notice of Privacy Practices is required by applicable law, that notice governs the use and disclosure of protected health information as described in that notice.

This Privacy Policy does not replace a separate Notice of Privacy Practices when such a notice is required.

3. How We Use Information

We may use information we collect to:

Provide, administer, and coordinate requested services
Schedule and manage appointments
Respond to questions, requests, and communications
Review information submitted in connection with requested services
Maintain appropriate business, appointment, and patient records
Process or administer transactions
Communicate with you about appointments, services, requests, and account or administrative matters
Provide customer and patient support
Operate, maintain, secure, and improve our website
Monitor website performance and usage
Protect against fraud, abuse, unauthorized activity, and security threats
Comply with applicable laws, regulations, legal processes, and professional obligations
Send communications that you have requested or otherwise permitted us to send
Carry out other purposes permitted or required by applicable law

We will not use or disclose health or medical information for purposes unrelated to the provision, administration, or operation of our services except as permitted or required by applicable law.

4. How We Disclose Information

We do not sell or rent your personal information.

We may disclose information when reasonably necessary to operate RevitaLife MD, provide requested services, communicate with you, process transactions, maintain our website and systems, comply with legal obligations, or otherwise as permitted or required by applicable law.

Depending on the circumstances, information may be disclosed to categories of recipients such as:

Appointment scheduling and booking service providers
Patient, practice, or administrative management service providers
Website hosting and technology service providers
Form and communication service providers
Email and text messaging service providers
Payment and transaction service providers
Analytics and website performance service providers
Advertising or marketing service providers, where applicable
Professional advisors, contractors, and vendors providing services to RevitaLife MD
Government authorities, courts, regulators, or other parties when disclosure is required or permitted by law
Other parties when necessary to protect the rights, safety, security, or property of RevitaLife MD, our patients, or others

Service providers that process information on our behalf are expected to use the information only for authorized business purposes and in accordance with applicable contractual and legal requirements.

Health or medical information is disclosed only as permitted or required by applicable law.

5. Appointment Scheduling and Booking

Our website may provide appointment scheduling and booking functionality directly or through third-party services.

When you schedule an appointment or submit information through a scheduling or booking service, the information you provide may be processed by the applicable service provider in order to facilitate scheduling, appointment management, communications, or related administrative functions.

Third-party scheduling services may maintain their own privacy policies and terms. We encourage you to review those policies before submitting information through a third-party service.

6. Forms and Online Communications

Our website may contain contact forms, consultation forms, appointment forms, intake forms, or other methods for submitting information.

Information submitted through these features may be processed through third-party technology or communication providers used by RevitaLife MD to receive, manage, transmit, or respond to submissions.

Please do not submit information through a public website form unless the form is intended to collect that information.

7. Telephone and SMS Communications

If you provide a telephone or mobile number, RevitaLife MD may use it to communicate with you regarding appointments, requested services, inquiries, administrative matters, or other communications for which you have provided appropriate consent or that are otherwise permitted by law.

Where applicable, marketing text messages will be sent only in accordance with applicable consent requirements.

SMS consent information, including mobile telephone numbers and consent records, will not be sold or shared with third parties or affiliates for their own marketing purposes.

Message and data rates may apply. Message frequency may vary.

You may opt out of SMS marketing messages by following the instructions provided in the applicable messages. You may also contact RevitaLife MD directly regarding your communication preferences.

Consent to receive marketing messages is not a condition of purchasing or receiving healthcare services.

Additional information about text messaging is available in our SMS Terms & Conditions.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to:

Operate website functions
Remember preferences
Understand website usage
Measure website performance
Maintain security
Analyze traffic and interactions
Measure the effectiveness of communications or advertising, where applicable

Some technologies may be provided by third-party service providers.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Analytics and Website Measurement

We may use analytics and similar technologies to understand how visitors use our website, identify technical issues, measure website performance, and improve our online services.

Where third-party analytics or measurement services are used, information may be processed by those providers in accordance with their applicable terms and privacy policies.

We do not sell health or medical information to third parties for their own advertising purposes.

10. Payment Information

When you make a payment or transaction, payment-related information may be processed by RevitaLife MD and/or a third-party payment service provider.

Where a third-party payment provider processes payment information, that provider may collect and process payment information according to its own privacy policy and applicable security practices.

RevitaLife MD does not intentionally retain complete payment card information when payment information is processed exclusively by a third-party payment processor.

11. Information Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and patient records, provide services, resolve disputes, comply with legal and regulatory obligations, enforce agreements, and protect our legitimate interests.

Healthcare and patient records may be retained for periods required by applicable federal or state law.

When information is no longer required or necessary to be retained, it may be securely deleted, destroyed, anonymized, or otherwise handled in accordance with applicable requirements.

12. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal, patient, health, and other confidential information against unauthorized access, use, alteration, disclosure, or destruction.

Information involving transactions, customers, patients, medical information, and other sensitive information is handled using security measures appropriate to the nature of the information and applicable legal requirements.

No method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.

13. Your Privacy Rights and Choices

Depending on your location and the nature of the information involved, you may have rights concerning your personal information, including rights to:

Request access to certain information
Request correction of inaccurate information
Request deletion of information where permitted by law
Request information concerning certain disclosures
Opt out of certain marketing communications
Update communication preferences
Exercise applicable rights concerning protected health information

These rights may be limited by applicable law, including laws governing healthcare and patient records.

To make a privacy-related request, contact RevitaLife MD using the contact information below. We may need to verify your identity before completing certain requests.

14. Third-Party Websites and Services

Our website may contain links to or functionality provided by third parties, including services used for scheduling, booking, payment processing, communications, social media, analytics, advertising, or other purposes.

When you leave our website or interact directly with a third-party service, that third party’s privacy policy and terms may apply.

RevitaLife MD is not responsible for the privacy practices of independent third-party websites or services.

15. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website, information practices, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for the most current information about our privacy practices.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact:

RevitaLife MD PLLC
4050 Shelbyville Rd.
Louisville, KY
Phone: (502) 272-4801
Website: https://www.revitalifemd.com

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